Director, Social Safety Net Initiatives
Company: National Council on Aging
Location: Arlington
Posted on: May 3, 2024
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Job Description:
National Council on Aging
We believe every person deserves to age well. That's why we're on a
path to improve the lives of 40 million older adults by 2030. Come
join an awesome team and learn about the work we do, the people we
serve, and why equitable aging matters now more than ever. At NCOA,
we represent the interests of the aging population across the
nation, while striving to live out our core values of equity,
excellence, and innovation. This is meaningful work where we put
"people first" and our employees can learn and grow, where
work/life balance is prioritized, and have a flexible hybrid work
schedule while being part of a dynamic, collaborative team. We are
interested in growing our team with passionate, committed, and
innovative individuals. The Director, Economic and Social Safety
Net Initiatives will join NCOA at a time of dynamic growth.
POSITION SUMMARYThe Director of Economic and Social Safety Net
Initiatives oversees the Center for Benefits Access (CBA) portfolio
of programs, products, and services for older adults facing
economic insecurity. The Director is responsible for portfolio
management and operational oversight, including financial
performance for the portfolio, supporting business and partnership
development within the portfolio, staff mentorship and development,
and setting and executing a strategy that builds NCOA's
capabilities, offerings, and brand in the market. The Director will
be a subject matter expert on program design and policy
interventions related to social safety nets and financial security.
The portfolio is inclusive of initiatives related to food security,
financial literacy, budget and debt management, housing, insurance,
scams prevention, public benefits, health care expenses,
transportation, and systems-level interventions that impact
workforce pay and benefits for women, people of color, and low- and
moderate-income people. The Director will have a leadership role on
the team and will contribute to the direction, strategy, and growth
of the Center for Benefits Access. Positions at this level
typically report to a senior director and require advanced
knowledge and experience as well as strong management capabilities.
Incumbents are required to exercise latitude and judgement within
their scope of work and require minimal oversight. Incumbents
generally have eight or more years of experience in their
discipline and a master's degree, as well as substantive experience
at this level. COMPETENCIES AND EXPECTATIONSOral Communication -
Speaks clearly and persuasively in positive or negative situations;
listens and gets clarification; responds well to questions;
demonstrates group presentation skills; participates in
meetings.Written Communication - Writes clearly and informatively;
edits work for spelling and grammar; varies writing style to meet
needs of different audiences; presents numerical data effectively;
able to read and interpret written information.Managing People -
Includes staff in planning, decision-making, facilitating and
process improvement; takes responsibility for subordinates'
activities; makes self-available to staff; provides regular
performance feedback; develops subordinates' skills and encourages
growth; solicits and applies customer feedback (internal and
external); fosters quality focus in others; improves processes,
products, and services; continually works to improve supervisory
skills.Initiative - Volunteers readily; Undertakes self-development
activities; seeks increased responsibilities; takes independent
actions and calculated risks; looks for and takes advantage of
opportunities; asks for and offers help when needed.Innovation -
Displays original thinking and creativity; meets challenges with
resourcefulness; generates suggestions for improving work; develops
innovative approaches and ideas; presents ideas and information in
a manner that gets others' attention.Strategic Thinking - Develops
strategies to achieve organizational goals; understands
organization's strengths & weaknesses; analyzes market and
competition; identifies external threats and opportunities; adapts
strategy to changing conditions.Judgment - Displays willingness to
make decisions; exhibits sound and accurate judgment; supports and
explains reasoning for decisions; includes appropriate people in
decision-making process; makes timely decisions.Professionalism -
Approaches others in a tactful manner; reacts well under pressure;
treats others with respect and consideration regardless of their
status or position; accepts responsibility for own actions; follows
through on commitments.Leadership - Exhibits confidence in self and
others; inspires and motivates others to perform well; effectively
influences actions and opinions of others; accepts feedback from
others; gives appropriate recognition to others.Business Acumen -
Understands business implications of decisions and displays
orientation to profitability; demonstrates knowledge of market and
competition; aligns work with strategic goals.Diversity & Equity -
Demonstrates knowledge of EEO policy; shows respect and sensitivity
for cultural differences; educates others on the value of diversity
and equity; promotes a harassment-free environment; works to build
and support a diverse & equitable workforce. KEY RESPONSIBILITIES
Oversee CBA's SNAP benefits enrollment initiatives in
community-based organizations across the country and leverage
insights to test new strategies and elevate challenges, promising
practices, and lessons learned. Analyze data from CBA's network of
community-based organizations to identify trends in enrollments in
safety net programs across geographies and demographics. Identify
and design technical assistance models for community-based
organizations interested in helping older adults increase their
financial literacy. Contribute to building out systems and standard
operating procedures to increase the organizational maturity of the
team.Serve as a thought leader for NCOA at large on emerging and
critical economic security issues for older adults. Collaborate
with internal teams at NCOA to contribute to relevant research,
policy and advocacy positions, marketing campaigns, media
inquiries, business development, and other programs related to the
health and well-being of older adults. Grow the portfolio of
projects related to economic security and social safety nets by
collaborating with the business development team to build
relationships with current funders and identifying potential new
funding sources and partners. Foster a spirit of collaboration,
coordination, and communication in carrying out your
responsibilities, and work closely with NCOA staff to drive
continuous quality improvement and contribute to progress toward
NCOA's social impact goals.Provide quality control and oversight of
the technical assistance and resources created under the
portfolio.Embrace fiduciary responsibilities and model behaviors
that demonstrate the professional pursuit of NCOA's long-term
financial goals and health.Cultivate and maintain strong
relationships with existing funders, philanthropic and corporate
sponsors, clients, consumers, and partners to ensure their needs
and expectations are met.Work with the CBA Senior Director, NCOA's
Business Development team, and multiple other NCOA departments and
staff to achieve growth in revenue and diversification among
existing and across new funders.Identify, contribute to and, if
requested, lead grant proposal and report writing support.
PROFESSIONAL EXPERIENCE/QUALIFICATIONSBachelor's degree required;
master's degree or professional degree is preferred, such as an
MPP, MPA, MPH, or JD focused on health.Minimum of 7 years of
experience and strong familiarity in the following areas: food
security, public benefits, financial literacy, and economic
security. Housing and/or Community Reinvestment Act experience is
highly desirable. Understanding of and passion for building
trusted-advisor relationships with partners to create tangible
results. Genuine interest in and demonstrated ability to deliver
high-quality results for target populations by aligning
partnerships and performance with impact goals.Ability to handle
projects with multiple work streams, with proven success over a
wide variety of business opportunities. Strong analytical and
problem-solving skills with demonstrated intellectual and
analytical rigor, including proven ability to define problems,
collect data, establish facts, and draw valid
conclusions.Exceptional verbal, written, and online communication
and facilitation skills, including the ability to communicate
openly, listen well, learn from others, and speak publicly on
behalf of NCOA. Demonstrated skill in establishing and maintaining
effective working relationships with diverse audiences.Experience
with proposal writing for federal, foundation, and corporate grants
preferred. Respect for differences of race, ethnicity, age, gender,
sexual orientation, gender identity, religion, ability, and
socio-economic circumstance, and able to work with diverse
individuals within the organization and the broader
community.Proficiency with Microsoft Office Word, Excel, and
PowerPoint. Experience using databases and online tools strongly
preferred. Familiarity with webinar technology is a plus.Ability to
travel in-state and out-of-state, with some overnight travel, as
requested. The physical demands described here are representative
of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the
essential functions. PHYSICAL DEMANDS Occasionally required to sit.
Occasionally required to walk. Occasionally required to reach with
hands and arms. Occasionally required to talk or hear. Occasionally
required to bend, lift, or climb stairs.Occasionally required to
lift light weights (less than 25 pounds). WORK ENVIRONMENT The
noise level in the work environment is usually moderate. SELECTION
PROCESS The selected candidate must reside in the Washington, DC -
Maryland - Virginia (DMV) area within 30 calendar days of their
start date. We only accept applications that follow the electronic
process. No phone calls please. This position is subject to
background screening. Qualified applicants submit a cover letter
with salary requirements and resume to: Director, Economic and
Social Safety Net Initiatives to: https://www.ncoa.org/page/careers
NCOA offers generous benefits including: medical, dental, vision,
STD, LTD insurancespaid vacation, sick, and other types of
leave403(b) retirement planhybrid remote work optionsand more! NCOA
is an Equal Employment Opportunity Employer and a Diversity,
Equity, and Inclusion Champion
PIb3d18c39909b-25660-34378412
Keywords: National Council on Aging, Annandale , Director, Social Safety Net Initiatives, Executive , Arlington, Virginia
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