Senior Director, Information Technology
Company: American Public Power Association
Location: Arlington
Posted on: May 4, 2024
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Job Description:
The American Public Power Association (APPA) is looking for a
Senior Director, Information Technology to lead association's
overall IT strategy to implement secure systems that scale for
future growth and technology needs. The Senior Director will direct
all aspects of association's day-to-day IT operational activities
to ensure systems, policies, and procedures support organizational
priorities and overall IT strategy. Reporting to the Senior Vice
President, Finance & Technology and CFO, the Senior Director will
work closely with key stakeholders to identify, recommend, develop,
implement, and support cost-effective technology solutions for all
aspects of the organization. The Senior Director, Information
Technology supervises in-house IT Manager. Please note: This is not
a remote position. Candidates must be in the DC, Maryland, or
Virginia area. APPA offers a flexible work schedule for full-time
employees, and the option for telework is available after 2 months
of employment (with supervisor approval). General IT
Management:Collaborate with senior leadership in developing the
association's overall IT strategy to align with its business
objectives.Develop, implement, communicate, and continuously assess
the effectiveness of enterprise-level governance, policies,
procedures, standards, guidelines, and best practices within the
framework of an IT governance structure (e.g., NIST, COBIT).
Responsible for developing and managing IT operational and capital
budgets.Communicate clearly and effectively across the organization
on IT related matters, such as changes in systems or processes, new
tools, applications, and collaboration technologies.Responsible for
risk management activities such as evaluating risk, incident
management, and developing network recovery and backup processes.
Responsible for enterprise IT asset management, including with
assisting senior leadership in developing an association-wide data
retention policy.Oversee association's technical projects,
including business requirements gathering, project planning,
implementation. Responsible for enterprise identify management to
include provisioning and deactivating user accounts, authentication
protocols, and system and access authorization. Collaborate with
senior leadership and stakeholders to evaluate, select, and deploy
applications.Provide guidance for all IT operational and
project-related activities as needed to fulfill departmental and
organizational objectives. Consult with stakeholders on project
management for internal technology projects, including requirements
analysis, level of effort, and budget estimates.Approve the
selection, purchase, and installation of hardware, software, and
related services, and negotiates purchase agreements. Manage vendor
relationships and oversee administration of vendor and consultant
contracts and service agreements.Provide high-touch customer
service to employees at all levels and external vendors and
consultants. Manage outsourced helpdesk and managed service
provider (MSP). Maintain awareness of changing technology trends
and regulations that might affect the organization and recommends
action as required. Participate in external IT and security-related
forums, discussions, and summits with association members,
government entities, and industry partners.Assists staff with
critical technology matters outside of normal business hours, as
needed.Carries out other duties as assigned in support of APPA and
its mission.Data and Information Security:Ensures the integrity,
availability, and security of hardware, software, and data through
establishing and enforcing association policies and
procedures.Works with the Database and Data Analysis teams to
ensure the integrity and security of a Salesforce-based association
management system (AMS), other data systems, and cross-system
integration. Defines data governance policies and standards to
ensure the integrity, security, and accessibility of association
data assets.Ensures the reliability, security, and scalability of
IT systems to support data warehouse operations and business
applications. Develops, maintains, and tests disaster recovery and
business continuity plans as they relate to IT resources. Conduct
cybersecurity awareness and training for staff. Bachelor's degree
in information technology, computer science, or similar
field.Fifteen or more years of IT leadership experience with
increasing responsibility.Five or more years of network and/or
telecom experience with a variety of technologies such as in a
Windows Server environment.Experience with IT Frameworks such as
ITIL (Information Technology Infrastructure Library), COBIT
(Control Objectives for Information and Related Technologies),
ISO/IEC 27000, CMMI (Capability Maturity Model Integration) for IT,
etc.Excellent leadership, analytical, and critical thinking skills.
Experience working with senior level executives.Strong
understanding of cybersecurity issues and experience with
developing and implementing an information security program.Strong
customer service acumen, including the ability to effectively
communicate, work with, and resolve IT issues for all levels of
staff.Strong project management skills and ability to work
cooperatively with staff and vendors.Ability to undertake complex
management tasks within the functional area with minimal
supervision.Experience supporting a variety of enterprise software
applications (AMS, CRM, ERP, etc.). Experience with Salesforce
platforms a plus.Experience with data warehouse platforms, such as
Snowflake or Redshift. Knowledge of data governance frameworks,
data security best practices, and regulatory compliance
requirements. Experience with the MS Azure cloud computing
platform.Advanced knowledge of Microsoft Office 365
suite.Experience with deploying and troubleshooting Apple computers
in a Windows network.Knowledge of artificial intelligence and
machine learning a plus.Experience deploying remote access systems
in cloud based, remote desktop and VPN settings.Experience
deploying and managing mobile devices on an enterprise
level.Certification such as PMI - Project Management Professional
(PMP); Certified Information Security Manager (CISM); Certified in
Risk and Information Systems Control (CRISC); Global Information
Assurance Certifications (GIACs) is preferred.IT technical
certification such as Microsoft 365 Certified: Administrator
Expert; Microsoft Certified: Azure Fundamentals; Microsoft
Certified: Security, Compliance, and Identity Fundamentals;
Microsoft Technology Associate (MTA); Certified Information Systems
Security Professional (CISSP); CompTIA A+, etc. is
preferred.Prolonged periods of sitting at a desk and working on a
computer required.Must be able to lift up to 10 lbs. Must be able
to travel out of town 0 - 10% of the year to support APPA's
conferences and events.PIf2d0a9a9249d-25660-34397129
Keywords: American Public Power Association, Annandale , Senior Director, Information Technology, Accounting, Auditing , Arlington, Virginia
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