Program Support Tech Senior
Company: DHRM
Location: Richmond
Posted on: April 4, 2026
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Job Description:
Title: Program Support Tech Senior State Role Title: Admin and
Office Spec III Hiring Range: $43,260 - $58,986 Pay Band: 3 Agency:
Virginia Department of Health Location: VDH-Central Office Agency
Website: https://www.vdh.virginia.gov/ Recruitment Type: State
Employee Only - E Job Duties This is a restricted position, which
is solely funded by the Maternal and Child Health Block Grant for a
one-year period ending on 9/30/2026. The availability of funding is
scheduled for review before the grant expiration date and
periodically thereafter. Continued employment is contingent on the
continued availability of funds. The Program Support Tech Sr
performs technical office tasks in support of one or more programs,
continuously applying policy and procedures. Characteristic duties:
serves as an expert contact and information resource for one or
more programs; required to attend meetings and record meeting
minutes; performs the most complex tasks for program services
available in a health department or district; provides information
to promote access to other services; serves as lead worker to
direct, advise and train others; designs and directs workflow
processes; researches and processes claims; gathers data and
collects and prepares reports on program activities; develops,
promotes and coordinates program activities; and may provide
financial/procurement support as requested. Hybrid telework of
1-day a week will be considered after 90-days of on-site
employment. The Virginia Department of Health offers 12 paid
holidays, medical, dental, vision and life insurance, retirement
plans (including 401a Cash Match and 457 Deferred Compensation
Plan) as well as sick, family/personal, and annual leave. Minimum
Qualifications • Knowledge of program operations, services,
policies, and procedures. • Ability to serve as an expert resource,
providing accurate information and resolving inquiries. •
Experience in designing and directing workflow processes to enhance
program efficiency. • Ability to ensure compliance with relevant
regulations, policies, and procedures. • Proficient in collecting,
entering, and reviewing data for discrepancies. • Ability to
maintain records in accordance with established policies and
procedures. • Ability to generate reports and interpret data to
inform program activities. • Strong interpersonal and communication
skills, verbal and written. • Strong organizational skills and
experience with software applications and Microsoft Office products
(i.e. Word, Excel, and database entry) and general office equipment
Additional Considerations N/a Special Instructions You will be
provided a confirmation of receipt when your application and/or
résumé is submitted successfully. Please refer to “Your
Application” in your account to check the status of your
application for this position. VDH accepts only on-line
applications. Faxed, mailed, or e-mailed applications will not be
considered. Applications are accepted until 11:55 p.m. on the job
closing date. Applications and/or resumes should include relevant
work history which indicates your qualifications for this position.
Supplemental questions are encouraged to be answered in a
comprehensive manner and reference any pertinent knowledge, skills,
and abilities as well as any previous experience that relates to
the position. Employment is contingent upon satisfactory results of
a state and federal criminal history background check and the
Department of Social Service’s Child Abuse and Neglect Central
Registry check, U.S. HHSIG Exclusion List check, employment
reference check and E-Verify. Other financial, credit, driving,
background checks or completion of Statement of Economic Interests
may be required for certain positions. It is the policy of the
Commonwealth and VDH that all aspects of human resource management
be conducted without regard to race (or traits historically
associated with race including hair texture, hair type, and
protective hairstyles such as braids, locks, and twists); sex;
color; national origin; religion; sexual orientation; gender
identity or expression; age; veteran status; political affiliation;
disability; genetic information; and pregnancy, childbirth, or
related medical conditions. VDH employees have a shared Code of
Ethics, which can be found in the bottom banner of our website:
www.vdh.virginia.gov. If you have been affected by DHRM Policy 1.30
layoff and possess a valid Interagency Placement Screening Form
(Yellow Card) or a Preferential Hiring Form (Blue Card), you must
submit the card before the closing date for this position. The Card
may be submitted with the state application as an attachment. As a
V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to
apply! Contact Information Name: Briana Lee Phone: (804) 864-7000
Email: briana.lee@vdh.virginia.gov In support of the Commonwealth’s
commitment to inclusion, we are encouraging individuals with
disabilities to apply through the Commonwealth Alternative Hiring
Process. To be considered for this opportunity, applicants will
need to provide their AHP Letter (formerly COD) provided by the
Department for Aging & Rehabilitative Services (DARS), or the
Department for the Blind & Vision Impaired (DBVI).
Service-Connected Veterans are encouraged to answer Veteran status
questions and submit their disability documentation, if applicable,
to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can
be found at AHP Letter or by calling DARS at 800-552-5019. Note :
Applicants who received a Certificate of Disability from DARS or
DBVI dated between April 1, 2022- February 29, 2024, can still use
that COD as applicable documentation for the Alternative Hiring
Process.
Keywords: DHRM, Annandale , Program Support Tech Senior, Administration, Clerical , Richmond, Virginia
