Rover Dog Daycare Attendant Shift Lead
Company: Dogtopia of Herndon
Location: Herndon
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Description: Bring your dog to
work? That’s right! Dogtopia, the industry leader in dog daycare,
boarding, and spa services has an immediate opening for an
energetic, organized, business-minded individual that will assist
in all areas of Dogtopia as a Rover. This role will be
cross-trained as a Canine Coach & Pet Parent Coordinator. This
person should love dogs- and, upon successful completion of
training, you can even bring YOUR dog to work with you! What a
bonus! About the Rover Role: The focus of the Rover is to ensure a
safe and fun play environment for each pup while supervising the
team to ensure all standards are being met ensuring safety and
superior customer service are at the forefront of everything. You
are responsible for being a multi-tasker and assisting in all areas
of the business, able to jump from a playroom to the front desk
with ease. You care for all furry friends as if they were a part of
your family. Creating the Most Exciting Day Ever for the pups in
your playroom. You interact with dogs and are always on stage. All
rooms are equipped with cameras so Pet Parents can stay engaged
with their dogs and watch the fantastic experience you create for
their pup. Greet everyone who walks in or out of Dogtopia. Answer
Pet Parent questions over the phone and in person. Check pups in
and out of daycare. Share information about our daycare packages
and memberships with Pet Parents. Conduct dog evaluation About US:
We love and care for our Pet Parents’ pups like they are our own.
We provide you with the industry's best training in dog behavior
and care. A big part of our success: we hire great people, who love
dogs, and we treat them exceptionally well and reward them for
their excellence. It’s always bring your dog to work day! About
YOU: You love dogs and would love to care for them all day, every
day! You’re fast-paced, with a strong sense of urgency. You’re the
kind of person who takes your job seriously. You thrive when you
have multiple challenges on your plate. You’re focused on achieving
goals consistently and efficiently. You’re careful not to make
mistakes and can be counted on to ensure all the dogs are safe and
well cared for! You’re lively, enthusiastic, and a very strong
communicator. You are cooperative, helpful, and careful. You like
meeting and interacting with new people. You like to work with
others and build a teamwork consensus. You enjoy motivating a team
through positivity to accomplish common goals You enjoy working in
a collaborative, harmonious teamwork environment. You are 18
Supplemental pay Tips Other Additional benefits Flexible schedule
Dental insurance Vision insurance Referral program Employee
discount Pet rider program Other Paid time off Health insurance
Disability insurance Requirements: Required Skills/Abilities:
Excellent verbal and written communication skills. Excellent
interpersonal, customer service and sales skills. Excellent
organizational skills and attention to detail. Strong analytical
and problem-solving skills. Strong supervisory and delegation
skills. Committed to the success of the team and not just as an
individual. Proficient with Microsoft Office Suite or related
software and POS systems. Education and Experience: High School
Diploma required. 3-6 months in a high-volume animal care setting
preferred. Minimum 1 year of customer service focus facing
professional work history required. Franchise experience preferred.
Physical Requirements: Prolonged periods of standing, walking and
moving around the playrooms. Prolonged periods of sitting at a
computer. Must be able to lift up to 50 pounds at times. Other
Requirements: Must love dogs.
Keywords: Dogtopia of Herndon, Annandale , Rover Dog Daycare Attendant Shift Lead, Customer Service & Call Center , Herndon, Virginia
