Service Dispatcher
Company: Bradley Mechanical
Location: Richmond
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Service Dispatcher - First Shift
Join the Bradley Mechanical Team! Bradley Mechanical is seeking a
motivated and positive professional who thrives in a fast-paced,
customer-focused environment. We prioritize people first -creating
a workplace where performance and productivity are balanced with
fun, collaboration, and growth. If you have a passion for helping
others, problem-solving, and keeping operations running smoothly,
we'd love for you to join our team as a First Shift Service
Dispatcher! Why Work With Us? Exceptional company culture - Work in
a supportive, team-oriented environment. Competitive pay - $20.00
to $25.00 per hour (based on experience). Comprehensive benefits
package: Retirement savings - Simple IRA with company
contributions. Paid time off - Up to 4 weeks plus 8 paid holidays .
Health coverage - Medical, dental, and vision insurance.
Company-paid life insurance . Disability coverage - Short- and
long-term plans. Career growth - Training, certification
reimbursement, and advancement opportunities. Team events - Company
outings and team-building activities. Schedule: Monday - Friday,
7:30 AM - 4:30 PM Primary Responsibilities: Coordinate and dispatch
service technicians as calls are completed. Manage schedules and
communicate job status updates with customers and technicians.
Schedule return trips when parts are available. Maintain and update
the customer database with current information. Keep customers
informed on estimated arrival times and service schedules. Assist
technicians with quoting repairs as needed. Order and stage parts
for technician use. Provide accounting with maintenance contract
billing information. What We're Looking For: 2 years of experience
in customer service, scheduling, or administrative roles. Previous
dispatch or schedule coordination experience is preferred.
ServiceTitan experience is a plus! Proficiency with Microsoft
Office (Word, Excel, Outlook). Ability to multitask, problem-solve,
and follow up effectively. Strong communication skills with a
professional and energetic attitude. Detail-oriented with a strong
sense of organization. Ability to pass a pre-employment background
check. If you're an organized, customer-focused problem solver who
enjoys working in a dynamic team environment, this is your chance
to grow with Bradley Mechanical! Apply today!
Keywords: Bradley Mechanical, Annandale , Service Dispatcher, Engineering , Richmond, Virginia
