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Information Technology Specialist I

Company: Van Metre Companies
Location: Annandale
Posted on: January 8, 2022

Job Description:

At Van Metre, we believe that each employee contributes directly to our growth, success, and culture. We seek out candidates who love to challenge themselves and work with others to fulfill this role. Van Metre is seeking an Information Technology Specialist I to join our Information Technology team !

Under the direct supervision of the Director of IT, you will be a part of the Information Technology team at Van Metre Companies. As the Information Technology Specialist I , you will help assist Van Metre employees with technical issues and help with IT projects.

Responsibilities
Provide general user support, as well as maintain, analyze, troubleshoot, and repair computer systems, hardware, and software systems
Documents, upgrades, or replaces hardware and software systems
Resolves and debugs system problems or issues related to the Van Metre infrastructure, assists in the identification of user training needs, and performs other duties as needed
Provides excellent customer service to the supported end-users

Requirements
1-2 years experience in a similar role
Must own car and be able to drive to different locations during the day (Valid Driver's License Required)
Must be available to be on call for after-hours and weekends on a rotational basis
Excellent customer service and communication skills and the desire to provide the highest level of support to end-users both in-person and remotely
Exceptional problem-solving skills
Experience analyzing problems, and resolving issues related to desktop/laptop computers, and Microsoft Operating systems
Experience working with mobile devices both iOS and Android
Ability to thrive in a team environment and/or work independently as needed
Experience with troubleshooting issues with the Microsoft Office suite of products
Desire to learn and expand knowledge and skills
Detail-oriented
Experience working with a ticketing system
Networking experience, including support/configuration of network switches, routers, and wireless access points

Preferred (but Not Required) Experience/Education
Experience with supporting/troubleshooting MacOS
Active Directory management experience
Network printer management experience
Cat5e/6 cabling and terminating experience
Knowledge of Microsoft Teams phone systems
Experience creating Standard Operating Procedures, process documents, and Visio diagrams
Experience working with Office 365
Ability to provide one-on-one coaching, as required for end-users.
SharePoint Online experience
A+ certification or equivalent
Network + or equivalent

***Salary range for this position is $45,00-55,000***

Van Metre Companies was just named one of the Top Workplaces in DC by the Washington Post for four consecutive years ! We have also won the Washington Business Journal's Corporate Philanthropy Award four years in a row, received the Silver Award and recognition for being a Breast Feeding Friendly Workplace from Loudoun County's 2017 Annual Healthy Business Awards Council, and were named 2017's Outstanding Corporate Citizen of the Year in the mid-size business category from the Northern Virginia Chamber of Commerce!

We offer excellent benefits and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program, which encourages healthy living and physical fitness through our monthly gym membership reimbursement, free Fitbit challenges, and massage offered on-site. We encourage employees to make full use of vacation and company-paid volunteer time to refresh their bodies and minds.

As a developer of complete communities and towns - luxury residential, mixed-use residential/retail, commercial, condominium, and apartment communities - we have built more than 16,000 new luxury and custom homes since 1955.

Van Metre Mission Statement

The mission of Van Metre Companies is to build and continually improve upon the storied reputation, earned over the years since the Company's founding in 1955, of providing top-quality homes, investment properties, and services to our customers and clients. The Company's emphasis on integrity, professionalism, and philanthropy ingrained by our founder Albert G. Van Metre, Sr. has garnered trust and respect in the Washington, D.C. area and beyond. It is critical to our future that we maintain that reputation and assure that Van Metre Companies continues to excel in real estate development and construction and the management of apartment, retail, and office investment properties, as well as in the provision of mortgage and related services. It is the task of our dedicated, energetic, and involved professionals to advance our ability to set the benchmark for luxury living and refined commercial development. The capstone of our mission is to make the "Van Metre" signature an icon for elegant residential communities, and industry-leading condominium and apartment communities, as well as Class A neighborhood retail centers and office developments.

Keywords: Van Metre Companies, Annandale , Information Technology Specialist I, IT / Software / Systems , Annandale, Virginia

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