CSR II (Annandale)

Company: TD Bank
Location: Annandale
Posted on: March 16, 2023

Job Description:

TD DescriptionAbout TD Bank, America's Most Convenient Bank - TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth -. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US and www.twitter.com/TDNews_US. TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com. We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.Job RequirementsHS Diploma or GED required, 2-year degree preferred 1+ years of related experience requiredSuperior Customer Service skillsTeller experience (Preferred) Strong organization skills to handle multiple tasks in a fast-paced environment Excellent communication skills with ability to be concise, clear and consistentDemonstrated effective problem-solving skillsDemonstrated ability to schedule and prioritize workDemonstrated ability to work independently and within deadlinesProficient in Microsoft Office Notary License (Preferred) Ability to provide community services, including, but not limited to, Financial Education classesJob DescriptionThe Customer Service Representative II delivers a legendary Customer Experience while providing solutions and referrals for TD products and services to new and existing Customers. Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the StoreConducts needs-based conversations and offers financial solutions to meet our Customers' needsMakes quality referrals to appropriate partners Responsible for meeting individual performance metricsResponsible for making sound decisions and timely problem resolutionProactively reaches out to Customers to deepen relationships through needs-based conversationsPerforms a broad range of tasks of varying complexity and scopeTrains less experienced team membersParticipates in opening and closing Store proceduresOpens accounts and related services with the ability to handle more complex transactions InclusivenessAt TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Keywords: TD Bank, Annandale , CSR II (Annandale), Other , Annandale, Virginia