Unaccompanied Children (UC) Case Manager
Company: Global Refuge
Location: Baltimore
Posted on: February 13, 2026
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Job Description:
Job Description Job Description If you are passionate about
transforming communities with a mission-driven organization, then
we have the opportunity for you! $4,000 Sign-On Bonus
English/Spanish (Fluency Required) On-Site Position Reporting to
the Lead Case Manager, the Unaccompanied Children (UC) Foster Care
Case Manager will be responsible for providing casework and
supportive services to children in foster care, which includes
comprehensive case management services, bi-weekly home visits,
communication with identified family members both in home country
and the U.S., and the identification and vetting of potential
sponsors. In addition to programmatic responsibilities, the Case
Manager will also be required to maintain communication with
stakeholders in an effective and timely manner to ensure case
continuity. Communication includes but is not limited to, email and
phone communication with external stakeholders, case presentation
during weekly staffing calls, scheduling of legal presentations,
and collaboration with home study providers. This position is
expected to function effectively with moderate supervision while
following the guidelines given on procedures, along with the
agency, state, and federal regulatory requirements. The position is
primarily on-site with the ability to work a hybrid schedule.
Global Refuge, formerly known as Lutheran Immigration and Refugee
Service (LIRS), is a nonprofit serving newcomers seeking safety,
support, and a share in the American dream. Since 1939, we have
welcomed those seeking refuge, upholding a legacy of compassion and
grace for people in crisis. We walk alongside individuals,
families, and children as they begin their new lives in the United
States through our work in refugee resettlement, care for
unaccompanied children, and economic empowerment and employment.
Our work also extends to Guatemala and Mexico, where we help young
people with skills training and community reintegration. To date,
we have served over 800,000 people from around the globe. Our
comprehensive services leverage our extensive organizational
expertise as well as government, community, and faith partnerships.
Attracting and retaining the best talent is vital to our continued
growth and we are proud to offer an excellent benefits package
including: medical, dental, vision available the first day of
employment generous paid time off including 20 days of vacation, 12
days of sick leave, 12 paid holidays 12 weeks of fully paid
parental leave and up to 12 weeks of fully paid FMLA leave company
403(b) contribution of 3%, an additional 7% match which vests
immediately At Global Refuge, welcoming newcomers isn't just our
duty-it's an inherent part of our identity, rooted in our Lutheran
heritage and inspired values and serving as a testament to our
unwavering commitment to those in search of refuge. Please join us
as we make a difference in the lives of newcomers. DUTIES Ensure
that all assigned youth on your caseload and under your supervision
receive mandatory services while in care to include but not limited
to mental health, medical, recreational, educational, and other
supportive services in accordance with the time and documentation
expectations of the program. Develop and complete assessments,
service and treatment plans, progress notes, incident reports, and
any other necessary documentation in a timely manner. Create a
trusting and safe relationship with the client and encourage the
personal growth of the client. Maintain accurate and current
information on children in care, while ensuring program's internal
documentation practices and reporting requirements are met.
Actively participate in weekly staff meetings with the clinical
team and stakeholders. Attend, facilitate, and assist with
providing ongoing education and support services to foster parents.
Attend weekly meetings with supervisor to consult on cases, review
case plans and direction, and evaluate client participation and
progress. Schedule office, in-home and/or offsite meetings with
assigned foster parents and children on a bi-weekly basis to
address any concerns in service delivery. Maintain effective
communication with community agencies or individuals involved in
service provision. Attend internal and external training and apply
newly gained knowledge in providing services. Attend and prepare
for required court hearings (if applicable). Transport youth to
appointments and unifications as needed. Stay abreast of all
agency, federal, and state regulatory requirements related to
service provision. Knowledge of and adherence to federal, state,
program, and agency regulations. Be able to work independently
within the field. Communicate effectively with supervisor,
administrators, and all stakeholders. Participate in the on-call
rotation, which includes working after hours and weekends Complete
other duties as assigned. QUALIFICATIONS Bachelor's degree in
Social Work or Family Studies, required. Master's degree in Social
Work or counseling; licensure in the state of Maryland (LMSW /
LCP), strongly preferred. Experience in child welfare/case
management, strongly preferred. Fluency in Spanish, required. Prior
experience working with refugee and/or immigrant populations,
strongly preferred. Excellent verbal and written communication
skills, including interpersonal communication, group leadership
skills, public speaking and clinical and persuasive writing skills.
Active motor vehicle license, clean driving record, and a reliable
automobile with adequate insurance coverage. Ability to pass a
criminal history screen, including state and local child protection
agency registries. Up to 25% travel required including escorting
youth to family unifications by car and air. Typically requiring
same day travel but may, on occasion, involve overnight stays.
Commitment to Global Refuge's core mission and values and an
ability to model those values in relationships with colleagues and
partners. commitment to refugees and immigrants. SPECIAL POSITION
REQUIREMENTS Must be willing and able to clear a criminal
background check for the past seven (7) years. Must be willing and
able to request and clear Child Abuse and Neglect background check
in all states lived within previous five (5) years, updated yearly.
Must be willing and able to obtain FBI fingerprint check every five
(5) years. Must have valid driver's license and MVA check free of
major infractions for the last seven (7) years. Must clear a State
of Maryland Department of Public Safety and Corrections Services
screening. Must complete a bi-annual physical exam and TB testing,
in accordance with Maryland state licensing requirements. Must
maintain proof of childhood and annual vaccinations, including:
MMR, varicella, Tdap, and influenza. Must be CPR, First Aid, and
AEC certified upon hire or within 60 days of hire. Must comply with
an enhanced background check post-hire. Global Refuge is an equal
opportunity employer, and all qualified applicants will receive
consideration for employment without regard to race, color,
religion, age, sex, national origin, disability status, genetics,
protected veteran status, sexual orientation, gender identity, or
expression, or any other characteristic protected by federal,
state, or local laws. We participate in E-Verify. We offer a
competitive salary and comprehensive benefits package in an
innovative and rewarding work environment. Salaries are based on
the latest market data and reflect the education, skills and
requirements for the role. Differentials may exist based on the
region and language abilities. Global Refuge has been welcoming
newcomers since 1939. Learn more at globalrefuge.org.
Keywords: Global Refuge, Annandale , Unaccompanied Children (UC) Case Manager, Social Services , Baltimore, Virginia