Field Service Technician
Company: UBEO Business Services
Location: Baltimore
Posted on: February 17, 2026
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Job Description:
Job Description Job Description UBEO Business Services, the
premier provider of business technology products and services, is
seeking to hire a Field Service Technician to join our team in
Baltimore, Maryland. UBEO is a distributor/servicer of document
equipment and software solutions. Primary products include Xerox,
Ricoh, Canon and Konica Minolta multi-functional equipment and
Kyocera printers. UBEO specializes in electronic document
management software and integrations. The primary responsibilities
of this position is as follows: Purpose This position is an
intermediate level technician capable of a full workload. The
individual is responsible for the timely and cost-effective
maintenance and repair of office product equipment and for
promoting and maintaining a high level of customer satisfaction
with our service and products, thereby influencing the sale of
office product equipment that is offered by UBEO BUSINESS SERVICES.
Responsibilities Maximize equipment up-time through timely response
and effective and efficient repair with selective customer training
to ensure high levels of customer satisfaction Manage the
utilization of assets and resources to achieve targeted financial
results and create superior value for UBEO BUSINESS SERVICES and
our customers Analyze customer needs, recognize business
opportunities, and influence sales volume growth Communicate and
interact with customers, field service, sales, management, and
administration in a way that is courteous, positive and
professional Complete all administrative aspects of the job on time
and error-free Provide accurate feedback with call close
information, parts usage reporting, and customer meter readings
Perform other activities that support UBEO BUSINESS SERVICES and
our service organization Job-Related Dimensions Technical
knowledge/skills Analysis (problem identification) Attention to
Detail Customer service orientation Business skills Communications
– verbal and written Planning and organizing, (work management)
Teamwork (cooperation) Work standards (concern for quality)
Follow-up Qualifications High School or GED Associates Degree or
equivalent technical training Successful completion of:
Manufacturer Core Basics 2 Manufacturer Training Classes 2 – 5
years industry or equivalent experience Physical Demands & Work
Environment Ability to operate a motor vehicle for travel to client
sites Ability to stand/walk for prolonged periods at times Ability
to lift 50lbs on occasion UBEO offers a competitive compensation
package. UBEO also offers an excellent benefits package which is a
significant part of our employee's total compensation. We strive to
provide a broad range of competitive benefits designed to meet your
personal needs and priorities. Our comprehensive benefits package
includes: Choice of medical, dental and vision plans that provide
our employees and their families, including domestic partners, with
high-quality healthcare, including orthodontia for both adults and
child(ren) Generous Company Paid Health Reimbursement Account
Options to defray deductible expenses Company paid life and
accidental death and dismemberment insurance for you, your spouse
and child(ren) Flexible Spending and Health Savings Account Options
- Set aside pre-tax dollars to cover out-of-pocket expenses related
to health or dependent care Voluntary coverages at low group rates
including Aflac Insurance - In the event of death or disability,
you can help protect your family against the loss of income with
various types of insurance Pet Insurance, breathe easy knowing
Nationwide has your pets covered Pre-paid legal coverage, access to
experienced attorneys that can help you with any legal issue 24/7 A
generous wealth accumulation program will help you achieve
financial security for retirement. We offer a 401(K) Plan w/ Match
upon eligibility and Free Financial Counseling Generous vacation,
holiday, and sick leave programs - as we believe that taking
advantage of time away from work is essential for a well-balanced
life UBEO is an Equal Opportunity Employer and considers applicants
for all positions without regard to age, sex, color, race,
religion, national origin, disability, genetic information or
predisposition, military/veteran status, citizenship status,
marital status or any other group protected by applicable federal,
state or local laws. Powered by JazzHR v2tqdMe1tX
Keywords: UBEO Business Services, Annandale , Field Service Technician, Engineering , Baltimore, Virginia
